Your application status may be tracked in the section “My applications“ in My Account. Also, if the application status changes, you will be notified by the e-mail indicated on the creation of Account.

Yes, there is a network commission on our service for sending cryptocurrency. This commission is displayed when choosing the direction of exchange on the main page next to the rate, as well as when creating an application. At the same time, the amounts "Give" and "Receive" are final, that is, the network commission has already been taken into account, you will receive exactly as much as is displayed in the field.

Our support service is available and will be happy to answer or help you from Monday to Saturday from 10.00 to 22.00 ( Moscow ). If you encounter a problem outside the operator's working hours, please be patient, after 10 am you will be answered via chat or by mail (depending on where you left your message).